Free
Start working online and sell more with CRM
Free
No time limit
- Unlimited users
- 25 GB storage
Bitrix24 Gold Partner15 years of experience
Bitrix24 CRM implementation in Georgia
BSMGROUP is a certified Bitrix24 Gold Partner. We help businesses implement CRM, select licenses, integrate systems and get support — from analysis to results.
Bitrix24 — one shared workspace
◆
CRMSales funnel and customer database
✓
TasksProjects, schedules and monitoring
⚙
AutomationAutomation rules and business processes
✉
CommunicationChat, video and feed
★ Gold Partner◆ Competency
BSMGROUP is listed first among partners on MONT TECH’s regional website for Georgia. View the listChecked: 8 Oct 2026
Bitrix24 CRM
What is Bitrix24 and how does it help businesses?
CRM is business management software that helps a company manage customer relationships, sales and internal processes. A well-chosen and correctly implemented CRM can improve sales and reduce manual work.
Bitrix24 handles everyday routines: documents and invoices, important dates and sales automation. Your team can focus on customers instead of paperwork.
Why Bitrix24
How Bitrix24 helps your business grow
✓
Saving management timeClear online reporting, real-time metrics and KPIs in one place.
✓
Helping the team work fasterTask and project management, work chats and groups.
✓
Sales automationAn automated sales funnel with rules and templates.
✓
A unified databaseLeads, deals, calls and customers — always accessible.
✓
A well-organized workflowThe system provides a plan, and the team follows a shared strategy.
✓
Increasing customer satisfactionBehavioral analytics helps you make better decisions and increase profit.
Implementation services
What is included in Bitrix24 implementation
BSMGROUP is a licensed Bitrix24 partner in Georgia, offering implementation, configuration, integration and support.
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CRM implementation and configuration
Customizing funnels, deals and access permissions for your business processes.
▲
Corporate Portal
A shared workspace for tasks, documents and internal communication.
★
Licensing and migration
Official licensing and a smooth upgrade to a higher edition.
✦
Automation and integrations
Calls, email, website, Facebook and Instagram in one system.
●
Employee training
Automation rules, triggers and team training for effective work.
➕
Support
After implementation: technical support and system development.
Features
Key Bitrix24 features
◆
CRM
Customer database, sales funnels, deals and full history.
✓
Tasks and projects
Tasks, deadlines, roles and progress tracking.
⚙
Automation
Automation rules and business processes — less routine, more results.
✉
Communications
Chat, video calls, feed and collaboration in one workspace.
▲
Reports and analytics
Clear metrics for sales and team performance.
✦
Integrations
Telephony, messengers, 1C, websites, payments and more.
Why BSMGROUP
Why BSMGROUP
★
Gold Partner
Official Bitrix24 Gold Partner with verified competencies.
◈
Experience in the Georgian market
We understand the local business environment and work in Georgian.
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Full cycle
Licenses, implementation, integrations and support from one team.
Trust
Certificates and partner status
BSMGROUP is an official certified Bitrix24 partner. Click the certificate to enlarge it.
Gold Partner (Regional Partner)
Valid from 23 June 2026 to 23 July 2027
Self-hosted solution competency
Valid from 23 June 2026 to 23 June 2027
BITRIX24
Plans and licenses
Compare plans and find the right option for your business.
Currency
Prices exclude VAT.
Saved official exchange rate: 2026-10-08 · National Bank of Georgia
Cloud
Basic
CRM for small sales teams
29.03 USD
per month · per company
- 5 users
- 1 TB storage
Standard
For company-wide collaboration
81.51 USD
per month · per company
- 50 users
- 5 TB storage
Professional
For extensive process automation
163.13 USD
per month · per company
- 100 users
- 10 TB storage
Enterprise
For large businesses with high usage limits
396.34 USD
per month · per company
- 250 users
- 15 TB storage
Self-hosted
Online store + CRM
On your server
1,271.00 USD
12-month license
- 12 users
Corporate Portal — 50
On your server
1,854.03 USD
12-month license
- 50 users
Corporate Portal — 100
On your server
2,670.27 USD
12-month license
- 100 users
Corporate Portal — 250
On your server
4,069.54 USD
12-month license
- 250 users
Corporate Portal — 500
On your server
6,984.69 USD
12-month license
- 500 users
Marketplace
An additional subscription. The main Bitrix24 plan is purchased separately.
Cloud Bitrix24 · Marketplace + BitrixGPT
Basic
11.66 USD
per month · per company
- 5 users · 1 TB
Standard
34.98 USD
per month · per company
- 50 users · 5 TB
Professional
69.96 USD
per month · per company
- 100 users · 10 TB
Enterprise
158.58 USD
per month · per company
- 250 users · 15 TB
Self-hosted Bitrix24 · Marketplace
Choose your installed Bitrix24 edition.
Bitrix24 base prices for the Russian market checked on 8 October 2026: cloud plans billed monthly; Box and its Marketplace billed for 12 months. Promotional discounts and VAT excluded. Currency conversions are indicative and do not establish regional prices or limits for Georgia. We will confirm licensing terms and the final price for Georgia separately. Prices are not a public offer. Bitrix24 · Box · Marketplace · MONT TECH Georgia ·
Experience
Our projects
Georgian and international businesses trust us. See how we help companies implement Bitrix24.
View projectsReady to implement Bitrix24?
Want to implement Bitrix24 in your company? Contact us for a free consultation. We will analyze your business processes and suggest an implementation plan and suitable license edition.
☎ +995 511 24 90 72 Send an inquiryWhy choose self-hosted Bitrix24?
We recommend corporate Bitrix24 for more than our partner status.
We recommend corporate Bitrix24 because we use it ourselves and understand its value in real business operations.
The self-hosted 1C-Bitrix24 CRM system simplifies business processes.
Key Bitrix24 features
Choose a topic to explore what Bitrix24 can do.
Communication
Bitrix24 brings calls, email, SMS, website inquiries and chats into one system. Manage each stage of the sales cycle from the customer record, view communication history, listen to call recordings and set reminders.
Coordination
Bitrix24 is a shared workspace for organizing work efficiently: shared storage, group chats, task management and more. Different tools for managing tasks, deals, projects and company operations make the system adaptable to different businesses.
Automation
Create templates and business processes to automate sales. Rules perform routine tasks based on predefined scenarios, assign tasks to managers, add contacts and orders to the database and send invoices to the right employees.
Control
Bitrix24 helps track employee performance, record working hours and prepare task reports. Roles and flexible workboards keep the workflow organized and understandable.
Security
Bitrix24 helps protect company and customer data with encryption, flexible access permissions and two-factor authentication through the Bitrix24 OTP app.
Adaptability
Bitrix24 can be tailored to your business. With BSMGROUP, you can configure your workspace, set up automation and business processes, and connect other systems.
Bitrix24 for your business goals
Choose your main goal to see what we can configure for your team.
From inquiry to deal
One customer database, deal history and visibility across every sales stage.
- Map sales stages and responsibilities.
- Connect inquiry channels to the CRM.
- Set up follow-up tasks and train your team.
Tasks and deadlines in one place
Tasks have clear owners, deadlines and a visible progress status.
- Define the project structure and roles.
- Configure tasks, calendars and file access.
- Launch the workflow with your team.
Channels in one workspace
Conversation history and an assigned team member for each inquiry.
- Review communication channels and permissions.
- Connect supported channels and web forms.
- Configure inquiry assignment and response workflows.
Fewer manual steps
Agreed rules for tasks, notifications and documents.
- Identify recurring actions and exceptions.
- Configure automation rules and business processes.
- Test the scenarios and train your team.
Feature availability depends on the plan and integrations. Explore Bitrix24 features
Projects
Companies and projects we work with.
Case studies
VR HOLDING — Krtsanisi Club
We developed an app, connected it with the residents’ Telegram chat and automated services for VR Krtsanisi Resort Residence.
About the project
Krtsanisi Club is a digital platform for residents, property management and service teams. One Telegram Mini App brings together everyday residential services, property listings and specialist services.
Resident and property management services
Residents can view service charges and payment history, submit payment confirmations and send requests to property management with photos. They can track progress, leave comments and rate the resolution. Staff have tools for handling requests, maintaining registers, publishing announcements and managing access.
Bookings, property and services
We built sports court booking with time selection, rescheduling, cancellation, notifications and a dedicated reception dashboard. The platform also includes rental and sales listings, viewing appointments, specialist services, residential announcements and events with participant registration.
Residents’ chat and moderation
We connected the Telegram chat with the app: relevant requests are directed to the appropriate sections, while approved property listings can be published and updated in the chat. A moderation bot supports community rules, spam protection, warnings and escalation to administrators.
Automation and four languages
We implemented automatic charge generation, payment and booking reminders, status notifications and request deadline monitoring. The interface supports Georgian, English, Russian and Ukrainian, with automatic translation of user descriptions into the selected language.
Residents can access the complex’s services in one app, while staff share a workspace for requests, bookings and communication.
Case studies
LTB — furniture materials
CRM implementation for LTB, a supplier of furniture materials and components.
About the project
LTB was founded in 2004. It offers a wide range of furniture materials and components, a field in which customers need information about suitable products and clarification of the details of their enquiry.
CRM implementation
BSMGROUP’s project for LTB covers CRM implementation. These systems help organise customer relationships and make information about interactions available within a shared structure.
CRM for a furniture materials supplier
When working with materials and components, CRM helps retain the context of an enquiry: what a customer is interested in and which questions have already been discussed. A communication history is useful when resuming a conversation or handling repeat enquiries for new projects.
Case studies
DOMINO — a major DIY hypermarket in the region
A CRM project for DOMINO, a brand offering building, renovation, home improvement and gardening products.
About the project
DOMINO is a brand and registered trademark of Terminal West Trading LLC. Operating since 2015, the company offers products for living and working spaces, from construction and renovation to home improvement and gardening.
CRM implementation
BSMGROUP’s work for DOMINO covers CRM implementation. These systems are designed to manage customer relationships and organise information about customer enquiries.
CRM in retail
With a varied product range, shoppers’ enquiries can differ considerably. CRM helps retain a communication history and put each new enquiry in the context of earlier conversations. In retail, it is a tool for working systematically with customer information.
Case studies
MIDEA — a leading global appliance and HVAC brand
A CRM project for Midea, an international technology group working in home appliances and HVAC.
About the project
Midea Group was founded in 1968 in Guangdong, China. The company works in home appliances, heating, ventilation and air conditioning systems, robotics and smart logistics.
CRM implementation
BSMGROUP’s work for Midea covers CRM implementation. A customer relationship management system is a tool for organising enquiries and information about customer communications.
CRM for appliances and HVAC
Customers in this industry enquire about different equipment categories. CRM helps retain the context of those enquiries and the history of conversations. For a company with a broad product range, it offers a practical way to structure customer information and handle requests consistently.
Case studies
Halyk Bank — a trusted financial partner
CRM implementation for Halyk Bank, a financial institution focused on convenient banking services.
About the project
Halyk Bank is a modern financial institution offering reliable and convenient banking services. The company focuses on innovation, security and service quality to help customers manage their financial needs.
CRM implementation
BSMGROUP’s project for Halyk Bank covers CRM implementation. These systems are designed to organise customer relationships and keep information about interactions with customers.
CRM in banking
In banking, CRM helps place an individual enquiry in the context of the wider customer relationship. A shared interaction history supports consistent service, while structured information helps staff understand the questions that customers bring to the bank.
Case studies
RETCO — website design & development
We developed RETCO’s corporate website and designed its interface.
About the project
RETCO is an electrotechnical company based in Rustavi, working with energy infrastructure in Georgia. We developed the company’s website and designed its interface.
Website design
We designed the pages and interface to present RETCO’s services and completed projects. The design brings together text, imagery and navigation in a consistent structure.
Corporate website development
We built a website with sections covering the company’s activities, services and products, completed projects, news and contacts. Visitors can explore RETCO’s work and find how to contact the company.
Visit the RETCO website ↗